1. Information We Collect
We may collect information you provide directly and limited data generated when you use the website.
- Contact details such as your name, email address, phone number, and message when you use the contact form.
- AI preview request data such as your name, phone number, uploaded car image, generated result image, and selected customization options.
- Limited technical data such as IP address and device or browser information needed for abuse prevention, security, and performance.
- Preference data stored locally, such as a selected WhatsApp number or saved name and phone number used to make forms easier to complete.
2. How We Use Information
We use information only as reasonably necessary to operate the website, provide services, and communicate with you.
- To respond to your inquiries and service requests submitted through the contact form.
- To process AI customization preview requests, generate result images, and show those results to you.
- To prevent abuse, limit excessive or automated requests, and improve website security.
- To improve the quality of our services, content, and overall user experience.
3. Cookies and Local Storage
The website uses limited storage technologies to support functionality and improve usability.
- We may use operational cookies, including a cookie related to admin authentication if the administration area is used.
- A selected WhatsApp number may be stored in your browser for future convenience.
- Your name or phone number may be stored locally on your device to help prefill forms when returning to the AI preview tool.
- Analytics or tracking tools may be added through custom code configured by the site administrator, and such tools are also governed by their providers' own policies.
4. Third-Party Services
We may rely on third-party providers to deliver parts of the service or help protect the website.
- Cloudflare Turnstile to support security verification and help reduce spam or abusive requests.
- Email delivery providers to send contact form messages to the Razcar team.
- AI and image-processing providers to generate requested customization previews.
- Hosting, database, and image-upload services needed to operate the website and store relevant files or records.
5. Data Retention
We keep information for a reasonable period based on operational, legal, and security needs.
- Contact form submissions may be retained to follow up with you, provide service, and maintain an appropriate communication record.
- AI preview request data and images may be retained to deliver results, monitor abuse, and improve the service.
- Some technical or security logs may be retained longer when reasonably necessary to protect the website or comply with legal obligations.
6. Data Security
We apply reasonable measures intended to protect information from unauthorized access, misuse, alteration, or loss. However, no internet transmission or storage method can be guaranteed to be completely secure.
7. Uploaded Images and Content
By uploading a car image, you confirm that you have the right to use it for this purpose and that it does not infringe third-party rights or contain unlawful or inappropriate content. We use uploaded images to provide the preview service and related support and security functions.
8. Children's Privacy
This website is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided personal information without appropriate permission, please contact us so we can review and remove it where appropriate.
9. Your Rights and Contact
If you want to ask about your information or request correction or deletion, you may contact us and we will review the request to the extent reasonably practical and legally permitted.
10. Updates to This Policy
We may update this policy from time to time. Any update becomes effective when posted on this page unless stated otherwise.
